Recent Posts

Setting Drying Goals for San Jose Water Damage

7/29/2022 (Permalink)

SERVPRO hat on a ladder in front of water damage equipment We have state-of-the-art equipment necessary to dry water damage in your San Jose home. Call us right away to prevent further damage.

SERVPRO's Efficient Water Removal Mitigates Damage in San Jose

With more than a million residents in San Jose alone, water emergencies happen every day. We are a growing team of restoration professionals certified in water restoration and applied structural drying through the IICRC. We are equipped to help mitigate loss through direct action when disasters strike.

  • Limiting the spread of water
  • Eliminating surface water concerns
  • Protecting wet contents
  • Reducing structural damage

We understand that an urgent response to San Jose water damage can make a difference. Getting mitigation actions started rapidly can ensure that restoration takes less time and ultimately costs the customer less. We keep trailers and production vehicles stocked with extractors, drying equipment, and cleaning products to get mitigative actions started at the first notice of loss.

Thorough Water Damage Estimations

Before much of the restoration work can begin in the household, we must determine the scope of the recovery necessary. Our production manager can meet with the customer to decide on their specific priorities for cleanup and the pre-existing conditions and evaluate the state of contents and personal belongings. Early assessments can provide a detailed plan of restoration to come.

Water Removal Services

Extraction is the approach to resolve pooling on the house floors and reduce the saturation into semi-porous flooring like hardwoods or highly permeable installations like carpeting and padding. Water removal services incorporate several types of extraction units like:

  • Submersible Pumps – These machines are best for eliminating standing water damage more significant than a few inches in depth. Electrical and gas-powered units are available, each providing powerful discharging of standing water outside the property.
  • Wet Vacuums – If pumps are needed, wet vacuums will likely be. These manage smaller depths of water that are insufficient to maintain prime on submersible units. They are portable, making them ideal for multi-story structures common in the city.
  • Specialty Extractors – Units like weighted extractors force trapped moisture out of carpeted floors to prevent unnecessary tear-out.

Surface Drying Goals

Drying water damage involves an extensive assortment of tools and equipment. The process involves a carefully crafted temperature, airflow, and humidity balance to achieve optimal evaporation and moisture removal. Continually monitoring the progress of individual elements allows the team to change conditions like the frequency and placement of air movers to ensure continued high production.

Reducing Humidity Concerns

Moisture content in the environment can slow the drying process. If the air saturation becomes high enough, the drying could stall entirely. We implement several strategies, mostly with powerful dehumidification units, to help humidity below the desired saturation threshold. Processes that help include:

  • Condensation – Low-grain refrigerant dehumidifiers pull moist air across cold coils in the machine, causing condensation that can be collected and removed.
  • Absorption – Blowers force moist air through a desiccant dehumidifier, and a wheel lined with airways and silica gel inside absorbs the moisture and exhausts dry air.
  • Ventilation – Proper ventilation can also help remove and regulate moisture content by venting damp air outside.

Returning Contents After Restoration

Protecting the contents of your home is a vital element of mitigation, but the same care and consideration must go into returning these items where they belong in the house. We do a final inspection of each room's contents for damage before moving them back to their original positions based on our photographic record and customer input.

San Jose water damage happens every day, so our SERVPRO of NE San Jose team must stay prepared for emergency service calls to help. Our talented roster keeps the Green Fleet of vehicles and equipment ready to mobilize 24/7. Call us when disasters strike at (408) 834-7663.

The Main Obstacles of Fast San Jose Fire Damage Restoration

7/29/2022 (Permalink)

Back of a SERVPRO van by wooden boxes holding contents If you are unsure how to restore your home following a house fire, contact SERVPRO in San Jose.

Restoring Fire Damage Involves Several Steps

In a city of more than a million residents, fires happen at all hours of the day and night. Much like first responders reaching the scene to begin extinguishing the blaze, the faster you or your insurance provider can reach out to our experienced team, the better prepared we are to enter the property. In many cases, we have teams ready to mobilize before the fire is entirely out to transition to restoration and mitigation when it is safe to do so.

San Jose fire damage happens in several ways, from electrical overloads to grease fires, so the responders have to be experienced and knowledgeable about the best and most efficient cleanup approaches. With talented and accredited FSRT-Certified technicians on our roster, we have a division of employees who are cross-trained in other related fields like odor control and water restoration – ready to help.

The Insurance Red Tape

Working with the insurance company is never an easy feat, especially when acting as the mediator between restoration services and their specific demands to get a damage claim approved. Our SERVPRO team works directly with many of the Bay Area’s top insurance companies and has become a preferred vendor. We know that adjusters are looking for specific information in the early stages of claims:

  • Estimations
  • Detailed Work Plans
  • Calculated Timelines
  • Content Claim Inventory Services

Working Fast to Protect Your Home

Once we have the clearance to get started in your home, we can prioritize the helpful mitigation services we offer to limit post-fire effects. Mitigation is a process suitable for nearly all our restoration professionals on the scene, as several actions simultaneously protect the property and its contents from irreparable harm. Some actions include:

  • Clearing Contents
  • Removing Debris
  • Controlled Demolition
  • Air Filtration

Assessing Soot Damage Concerns

Soot is among the more challenging obstacles for our fire damage restoration professionals and should be addressed as soon as possible. The longer that soot particles rest on sensitive surfaces, the more likely they are to cause irreparable harm. Several practices lift and remove these stubborn soils like solvents and detergents. We pre-test and find the best product for the job to limit structural damage.

The Truth About Smoke Malodors

Combustion also creates strong odors that spread through the household and impact materials and occupants. While one of the final restoration objectives, malodors must be resolved entirely to put customers at ease. This battle occurs on three different fronts:

  • Open-Air Odors – This references the overall smoke odor throughout the structure, which can often be mostly resolved with ozone machines or hydroxyl generators.
  • Trapped Malodors – Trapped odors occur when the heat of a fire widens the pores of building materials, so infiltrating smoke molecules become trapped when the pores shrink again. Foggers are ideal for this challenge, as they turn liquid deodorizer into a vapor that can penetrate these pores.
  • Imaginary Smells – Imaginary smells are what customers believe they are experiencing, even if they are not there. The sight of fire damage can bring these to fruition, and we must treat this condition with deodorants and masking products.

Trusted Full-Service Contractors

Fire damage repairs are more common than you might think. SERVPRO helps save time and money for the customer without compromising installation quality with our general contractor license. Our experience allows us to complete several build-back services your residence might require after a fire.

San Jose fire damage is stressful and destructive in many cases. Let our SERVPRO of NE San Jose team help you through the cleanup by calling (408) 834-7663.

Remediating and Repairing After San Jose Mold Damage

7/29/2022 (Permalink)

young child in the passenger seat of a large box truck Training the next generation to help those in San Jose with mold damage remediation.

Remediators Swiftly Manage Mold Damage

Mold is not a threat that many homeowners believe applies to their residences or businesses. However, with the deluge rains in the Bay area and humid conditions that affect much of the region, appropriate conditions for mold growth frequently occur. In as little as 48 hours, moist conditions could allow mold organisms to spread. Commonly affected areas include:

  • Attics
  • Crawlspaces
  • Garages
  • Kitchens
  • Bathrooms

With the likelihood of San Jose mold damage to homes in the area, it is vital to secure a team of remediation professionals that can help. SERVPRO of NE San Jose has a growing roster of AMRT-Certified technicians and water restoration professionals to remove active colonies and the conditions that cause them.

How Does Mold Damage Threaten Homes?

Understanding how mold can impact a structure and its contents help homeowners appreciate the urgency of securing experienced professionals. Mold uses organic matter as a food source, and much of this reaction degrades and deteriorates the hosting elements.

Is Mold Growing in Your Home?

Not every home will experience mold damage, and those that do might not immediately realize the problem exists. It is essential to recognize the signs of colonization and become proactive where conditions could indicate active mold development. Some of the standard signals of colonies spreading in a household include:

  • Odors – Volatile organic compounds can create strong and offensive, musty smells. When you encounter these malodors in the house, mold could be growing nearby.
  • Moisture Damage – Damp pockets can also strongly indicate active colonies. Organisms require moist conditions to develop, and prolonged dampness in structural cavities or the attic could be ideal for microbial growth.
  • Physical Growth - Some signs are more direct and blatant, such as mold growth spotting on impacted materials like wall and ceiling drywall panels.

The Remediation Process

While the overall process of mold remediation and removal services might change from one location to the next, the general steps and progression are similar. Our focus is to provide thorough and direct remediation, approaching each phase of this process with the same resolve and consideration.

  • Containment – Plastic sheeting and temporary wall systems are designed to prevent the movement of active mold spores in the household. Containment reduces the total work zone when remediation begins.
  • Air Filtration – HEPA 500 air scrubbers and other filtration devices grab spores and particulates as small as 0.3 microns to decrease spore activity.
  • Mold Removal – There are many possible branches of remediation at this phase, depending on the severity of the damage and hosting material. Mold removal could consist of surface cleaning, abrasive cleaning tactics, and even controlled demolition.
  • Odor Neutralization – Malodors are a common byproduct of mold development and must get addressed with powerful deodorizers.
  • Returning Contents – Contents removed from the structure can be returned after deodorizing, moisture remediation, and surface cleaning has been completed.

Mold Damage Repairs

Structural damage is a common byproduct of colonization. We provide build-back services with a general contractor license, so customers do not have to pursue secondary companies to complete remediation and repairs. From the early needs like a controlled demolition to complete reconstruction of vulnerabilities allowing moisture damage, we are equipped to help.

San Jose mold damage can be undervalued and missed if homeowners are not careful to remain attentive. With the destructive capacity of these spreading organisms, mold should be handled quickly by experienced remediation professionals. Give our SERVPRO of NE San Jose team a call now at (408) 834-7663. 

Water Removal Impacts Many Floors in San Jose Offices

7/27/2022 (Permalink)

SERVPRO San Jose team member with a friendly smile Commercial water damage restoration services by SERVPRO in San Jose are second to none. Call now!

Water Removal from Different Office Floors

Every office building in San Jose is often a combination of several building materials. Even the flooring can change dramatically from one room to the next. When San Jose water damage events occur that leave the property contending with several inches of standing water or migrating moisture, flooring is often the first material affected. Common office installations include:

  • Carpeted Floors
  • Plank Flooring
  • Non-Porous Materials


Carpets are among the most popular office installation for flooring and, in many cases, the easiest to manage with water removal in San Jose buildings. Short-pile carpeting can only absorb small amounts of water before becoming saturated, so much of the damage stays on the surface.

Water can be removed from carpeting using a combination of extractors and drying tools. Carpet wands have the greatest ability to remove water from saturated fibers.

Wood and Plank Flooring

Plank flooring is another popular option for flooring materials in office buildings. With seams between the individual components, it is easy for water to penetrate the subflooring and saturate the impacted planks.

Drying mats are often the most helpful tools for wet plank floors. Through capillary suction, mats can draw moisture to the surface from the cellulose in the wood for removal.

Non-Porous Flooring Elements

Tile and concrete might be less common but still regular enough that SERVPRO professionals should prepare for cleanup. Because these installations do not absorb the water, surface cleaning is a suitable response.

Surface extraction, toweling, and drying are often sufficient for water damage to non-porous flooring. If contaminants exist, we can use disinfection cleaners.

Flooring varies considerably in office spaces, making it crucial for professionals to stay prepared to help with whatever damages exist. Our SERVPRO of NE San Jose team arrives fast with water removal tools designed to get drying started right away. Call our recovery team today at (408) 834-7663. 

Pre-Fire Restoration Services for San Jose Homes

7/27/2022 (Permalink)

SERVPRO truck gearing up for the day Fire damage restoration is no easy task. Let SERVPRO specialists handle all the work for you, from start to finish.

What Mitigative Strategies Help Fire Restoration?

Some of the earliest actions our experienced professionals take can impact the success of later fire restoration. Mitigation combines multiple efforts into a single focus on protecting the property from greater harm and preventing irreparable damage to contents. Several early emergency services can help get the needed cleanup started.

Overcoming Post-Fire Debris

Fire restoration for San Jose homes must include efforts to clean up and remove fire debris. The remnants of the damaged materials impacted by spreading fire loss effects can amplify other damages your property could experience. Excessive waste increases the concentration of soot and smoke, damaging odors in the environment. We work to quickly discard the debris after a fire, including:

  • Charred Materials
  • Soot
  • Ash
  • Smoke Solids

Improving Environmental Quality

Another focus of our emergency services will be cleaning up the environment. Indoor air quality (IAQ) measures the cleanliness of the breathable air in the affected portions of your property. We implement HEPA filtration products to improve these conditions and remove circulating contaminants like soot particles. Surface cleaning can also decrease airborne threats.

Managing Damaged or At-Risk Contents

Fire loss effects could greatly damage your personal belongings. Between harsh odors left after combustion and the water used to extinguish the blaze, contents can often be among the heaviest impacted materials in the work areas. While on-site cleanup is preferred and considered, we also provide off-site recovery at our SERVPRO facilities to help.

Fires can present multiple layers of damage to your home or business. Addressing these concerns must happen quickly, so our SERVPRO of NE San Jose team stays ready to help. Much of the fire restoration process can benefit from the early emergency services our team provides after the first notice of loss. We have experienced restoration professionals available 24/7 when you call (408) 834-7663.

Alum Rock Flood Damage Estimations Rely on Needed Actions

7/27/2022 (Permalink)

SERVPRO equipment Storm and flood damage restoration is no DIY task. Call the professionals at SERVPRO for fast and immediate service for your home.

Flood Damage Factors Change Estimations

Among the earliest needed actions after flood and water damages is determining the cost to the customer. While this can be an intricate process with several variables, knowing the expected out-of-pocket expense helps a customer have more confidence in the work. Several efforts and services could change the anticipated estimation, however.

Water and Flood Mitigation

SERVPRO must address flood damage in Alum Rock homes and businesses as soon as possible. Creating a restoration plan starts with choosing the needed mitigative steps to protect the property and prevent greater harm. In many ways, initial estimations and mitigation actions cannot fully begin without emergency services like these taking place:

  • Containment 
  • Extraction 
  • Controlled Demolition 

Moving Damaged Contents Off-Site

While it is desirable and hopeful that the cleanup and restoration of your personal belongings, furniture, and other exposed contents can happen on-site, this is not always the case. Off-site recovery is recommended in some situations based on possible contamination or water damage levels. We have advanced equipment at our SERVPRO warehouse for cleaning, drying, and controlled-climate storage.

Drying the Residence Fully

The measures needed to fully dry and recover your home or business after water damage and flooding vary from one site to the next. It is critical to start these processes as mitigation nears its end, but this process does not happen overnight. The drying process continually evolves based on the readings of moisture detection equipment to determine if more tools are necessary if machines need to be moved, and if drying goals and milestones are getting reached as anticipated.

Flood damage is stressful enough without the guesswork of what it might cost you. Let our SERVPRO of NE San Jose team help provide detailed estimations and restoration plans to put you at ease. Give us a call now at (408) 834-7663.

Non-Invasive Mold Remediation for San Jose Properties

6/27/2022 (Permalink)

servpro cap on ladder The SERVPRO AMRT team is what you need for mold remediation in San Jose, "Like it never even happened."

Early Mold Remediation Reduces Tear-Out

Mold damage develops over days in a moist environment, creating a threatening situation for hosting materials and contents. The rapid response of SERVPRO remediators limits invasive methods when possible.

What is Used to Eliminate Mold?

Sporicidal agents are an important element of mold remediation for San Jose properties. When applied to surfaces impacted by infestations, these chemicals can destroy bacterial and fungal spores over a designated contact period. This has proven effective against common residential molds in the earliest stages of development.

How Long Can the Process Take?

Much of the contact time involved with removing surface mold with sporicidal agents relates to the concentration and severity of colonization. While the elimination of spores and the active organism can begin immediately, the full eradication of the colony could sometimes take hours. Agents also work as mold inhibitors preventing new colonization during cleanup and drying.

Agitation and Mechanical Action

Amplifying the effects of surface cleaning products typically involves abrasive motion. Using hand tools and small powered equipment, we can allow sporicidal products to penetrate beyond the surface to eradicate infestations and protect this hosting material. Mechanical actions like these often involve:

  • Brushing
  • Sanding
  • Scrubbing

Is This the Only Remediation Process Needed?

While surface cleaning can be highly effective in the right circumstances, it is often not the only mold removal technique necessary for residences. When more aggressive and abrasive measures might be needed to penetrate more deeply than the surface products, SERVPRO professionals look to equipment like dry ice and soda blasting units.

Surface cleaning is among the preferred methods of remediating active mold colonies but is far from the only solution needed when this damage overtakes your residence. Our SERVPRO of NE San Jose team works fast to contain the organisms and remove colonies. Call our rapid response team anytime at (408) 834-7663.

FAQs About Alum Rock Commercial Water Mitigation

6/27/2022 (Permalink)

water drying of clothing store Our SERVPRO IICRC-certified water restoration team--Always ready to help our Alum Rock business community

SERVPRO’s Water Mitigation Team is Here for Alum Rock Businesses

Time is of the essence with all water emergencies, but it becomes more crucial when you have an incident within your Alum Rock business. SERVPRO is here to help you lessen or prevent downtime with our trusted commercial water mitigation services. We are experts in handling water extractions and drying your ceilings, flooring, drywall, and other challenging spaces within your business. With our scalability, we can handle all types and projects, from daycare water removals to manufacturing facility flooding cleanup.

Before restoring a property that has taken on water, SERVPRO must initiate commercial water mitigation in Alum Rock. The main action performed before restoration is water extraction. This includes standing water and residual moisture trapped in porous building materials, office building carpeting, and behind partitions.

  • Water restoration involves assessing your commercial property, containing the water, and keeping further damage from developing.
  • Mitigation services with SERVPRO also involve water removal services so we can move into drying and restoration to preloss conditions.

SERVPRO is the total package, covering every facet of mitigation and restoration. We do it all so that you can focus on other areas of your business, even taking the time to ensure your documentation is to help your insurance claim go smoothly. You can trust our IICRC-certified team for:

  • Rapid response – we arrive in four hours or less to begin an assessment
  • Trained water restoration technicians (WRT)
  • Moisture mapping and dry logs
  • Full explanations of our drying process
  • Emergency services available 24/7, including holidays

When you have SERVPRO of NE San Jose on the job, you know that your commercial water damage and restoration project will provide incredible results. Let us make it “Like it never even happened” so that your business never misses a beat! Contact us for help online or call our customer care team at (408) 834-7663.

Avoiding Home Storm Flood Damage for San Jose Residents

6/27/2022 (Permalink)

servpro team posing in front of truck in warehouse Our SERVPRO team is ready to rescue your flooded San Jose home--We're Faster To Any Size Disaster

Call SERVPRO for Flood Damage Response After Heavy San Jose Storms

All types of floods cost a homeowner time and money, but nothing is as impactful as a storm flood. If you do not address the contaminated floodwater quickly enough, it could lead to irreparable damage. In some instances, flood damage could make it challenging to sell your San Jose property later. Professional intervention is best, and SERVPRO is available 24/7 for emergency response. We’re Faster to Any Size Disaster.

Avoiding house flood damage in San Jose is ideal, but SERVPRO knows that emergencies happen. Thus, we are here to make it “Like it never even happened.” Our experienced water restoration technicians (WRT) have seen and handled flood situations of all kinds.

  • We wear PPE with all storm flooding projects, including boots, gloves, coveralls, eye protection, and respirators.
  • Our team keeps your interior safe during restoration by performing board-up and tarping to address roof damage, broken windows, and more.
  • All unsalvageable materials get disposed of according to local guidelines, and controlled demolition involves installing new materials to bring everything back to pre-flood condition. 

Steps to take to help avoid flooding in the future

You can do several things to limit stress and heartache moving forward. Just a little preparation could mean protecting your home, family, and belongings from flooding:

  • Research flood zones to see if your property is in a high-risk area.
  • Move electrical components so sockets and switches are at least a foot above the base flood elevation. 
  • Slope the land away from your property to keep water from coming in during significant rainfall.
  • Install a water leak alarm and automatic shut-off system to help prevent leaks and damage.
  • Think about installing a sewer backflow valve to keep waste from entering your drains and home.

After flooding on your property call us at SERVPRO of NE San Jose – (408) 834-7663.

Complete, Efficient Fire Restoration for Area Residents in San Jose

5/29/2022 (Permalink)

a fire damaged wall in a house with debris on the floor and windowsill Each fire damage situation is different and needs a custom restoration plan. Call SERVPRO 24/7 to assess and help with the scene in your home.

San Jose Property Owners Trust SERVPRO for Fire Restoration Services

When you contact SERVPRO for fire remediation efforts, our team will focus on working restore versus replacing as much as possible. We understand how destructive fire events can be, so working to maintain as many structural and building elements of your San Jose property is vital. All surfaces get thoroughly evaluated for the best cleaning methods, and we take extra care with your personal belongings. You can trust our fire and smoke restoration technicians (FSRT) to make it “Like it never even happened.”

Fire restoration in San Jose must involve careful evaluation of all surfaces to achieve safe, efficient results. Our crew chief performs a thorough assessment to select the right equipment and methods based on each project. We understand that no two fire events are alike, so we look at how each surface area or material has been impacted, including:

  • Staining and discoloration
  • Soiling or soot damage
  • Blistered or warped surfaces
  • Weakened strength/integrity

Many fire restoration projects call for controlled demolition

Controlled demolition must be done for thorough reconstruction with the careful cleanup of all charred debris and the determination of unsalvageable materials. We move through the fire impact zone and other areas to handle the removal and replacement of building materials as needed. This may include the replacement of drywall, paneling, ceiling tiles, baseboards, and carpeting. Trusted area contractors and vendors handle everything to produce a finished result that brings your property back to pre-fire condition.

Our Odor Control Technicians (OCT) also handle potential malodors from smoke infiltration and water used to battle the fire by first responders. We eliminate odors rather than masking them with the help of thermal fogging equipment and professional-grade solutions so that you can breathe easy in your home without lingering reminders of the event.

SERVPRO of NE San Jose is the team you want on your side when you require help with fire restoration. Call us around the clock for emergency response at (408) 834-7663. We’re Faster to Any Size Disaster.